Personal Data
Personally identifiable information you provide, such as your name, email address, telephone number, date of birth, and statutory identity data, for example NIN.
Privacy
Privacy Policy
This Privacy Policy was last updated and became effective as of May 2026.
It explains how Waje Series collects, uses, discloses, and safeguards personal information when you use our online gambling website or mobile application.
Policy overview
Waje Series privacy commitment
At Waje Series of Fortune House Network Ltd, including but not limited to WajeGame, Waje Special, Waje Casino, and all associated platforms, collectively referred to as "Waje Series", "we", "our", "us", we are committed to protecting your privacy.
This Privacy Policy is established in accordance with the Nigeria Data Protection Act, 2023 (NDPA) and explains how we collect, use, disclose, and safeguard your personal information when you use our online gambling website or mobile application.
Please read this policy carefully. If you do not agree with the terms, please do not access or use any website or mobile application within the Waje Series.
Share only what support needs to answer your request. If a message asks for private details in an unknown place, pause and contact WajeGame support.
Do not send passwords, OTPs, PINs, or private codes. If you are not sure why a detail is needed, ask before you share it.
Information we collect
Information We Collect
In accordance with the mandates of the Nigeria Data Protection Commission (NDPC), we collect the following types of information:
Derivative Data and Mandatory Territorial Monitoring
Information automatically collected by our servers, including your IP address, browser type, operating system, unique device identifiers (Device ID), usage data, and precise geographic location coordinates verified via GPS and geofencing technologies. This data collection is strictly mandatory to fulfill our statutory obligations under the relevant gaming licensing and regulatory authorities to restrict access exclusively to users within Nigeria.
Financial and Transaction Data
Financial information, including bank account details, payment channel data, and transaction histories used for deposits and withdrawals.
Gambling Activity
Records of your activity across the Waje Series, such as stakes, winnings, and losses, to comply with responsible gambling audit requirements.
Biometric Data (Preemptive Fraud Controls)
Facial recognition images and liveness detection video data collected during advanced KYC stages under your explicit consent or for statutory fraud-prevention purposes.
Customer Service Data
Images and file information required by the Aihelp system to facilitate efficient communication with support representatives.
Data use
How We Use Your Information
We process your personal data under lawful bases provided by the NDPA for the following purposes:
- To provide you with access to our online gambling services.
- To fulfill statutory mandates by utilizing IP and GPS data to ensure your gaming access is strictly located within Nigerian borders, and to verify your identity and age.
- To process your financial transactions and conduct mandatory same-name bank account verifications.
- To prevent fraudulent transactions, malicious syndicate exploitation, cyberattacks, and monitor against abuse, pursuant to the Cybercrimes Act, 2015.
- To communicate with you regarding services, promotions, and technical notices.
- To analyze platform usage and develop advanced risk-control algorithms to detect system vulnerabilities.
Disclosure
How We Share Your Information
We may disclose your personal information under the following lawful scenarios:
Third-Party Service Providers
Technical vendors assisting in biometric facial verification, payment processing, or data security analysis. All such parties are bound by strict NDPA-compliant data processing agreements.
By Law or to Protect Rights
Regulators such as the relevant gaming licensing authorities, the Federal Inland Revenue Service (FIRS), or law enforcement agencies, if necessary to respond to legal processes or financial crime investigations.
Contact
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data rights, kindly contact us at our official designated email: customer@wajegame.com.
You may also reach WajeGame support through Telegram at t.me/Waje_Naija or by phone at 07051812190.
This Privacy Policy was last updated and became effective as of May 2026.
Before you send a privacy request, write down what you need: access, correction, account help, or a general question.
Start with the official designated email for privacy policy or data rights questions. Telegram and phone can help users reach support when they need an additional channel.
Keep your message short and wait for a reply before sending more details.
Do not send a password. Do not send an OTP. Do not send a PIN. Do not send a private code.